“First Bank Says Our Money ‘Has Travelled Far’” — Nigerian Lady Cries Out Over Missing ₦945,000

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A Nigerian woman has taken to social media to cry out after a whopping ₦945,000 mysteriously disappeared from her First Bank account with no clear explanation or refund from the bank. The incident has since gone viral, drawing nationwide attention and raising serious concerns over customer protection in the Nigerian banking sector.

In the now-viral video posted on X (formerly Twitter), the visibly distressed customer confronts First Bank officials, lamenting how her money vanished without trace.

“First Bank have refused to still give us our money. They said it has travelled far,” she said in disbelief.

The woman explained that despite repeated visits and complaints, bank staff have not provided a clear explanation or a solution leaving her stranded and emotionally broken.

The video has sparked widespread anger on social media, with many Nigerians sharing similar stories of unexplained debits and delayed responses from financial institutions. Hashtags like #FixFirstBank and #ProtectBankCustomers have begun trending, with users demanding answers and immediate intervention from the Central Bank of Nigeria (CBN).

This is not the first time First Bank has faced backlash over missing funds. In recent months, several customers have come forward with complaints involving large unexplained transactions and prolonged refund delays. Many are now calling on financial regulators to step in and enforce stricter consumer protection measures.

Consumer rights advocates are urging the Central Bank and financial watchdogs to investigate these recurring incidents and compel banks to improve their security systems and dispute resolution processes.

“It’s unacceptable that people’s life savings can vanish and they’re told ‘the money travelled.’ This is a crisis of accountability,” one user tweeted.

As the affected customer continues her fight for justice, the incident serves as a stark reminder of the urgent need for transparency, responsibility, and stronger protection of depositors in Nigeria’s financial system.